Microsoft is investigating a identified situation triggered by the KB5023774 March 2023 preview replace and inflicting Purple Lifeless Redemption 2 to cease opening on some gadgets.

This situation impacts solely customers who launch the sport through the Rockstar Video games Launcher on Home windows 11 21H2 programs the place the KB5023774 non-compulsory replace was put in.

“After putting in KB5023774 or later updates, Purple Lifeless Redemption 2 won’t open,” Microsoft says in a brand new entry added to the Home windows well being dashboard at this time.

“When trying to open it from the Rockstar Video games Launcher by choosing the ‘Play’ button, it would swap to ‘Loading,’ however Purple Lifeless Redemption 2 won’t open, and the button will revert to ‘Play’.”

Microsoft and Rockstar Video games are presently investigating and can present extra particulars when out there.

Rockstar Video games, the developer and writer of Purple Lifeless Redemption 2, has had a assist web page devoted to the sport’s often-encountered launching points since November 2019.

Rockstar Video games advises avid gamers to take away legacy AMD graphics card particulars, replace video card drivers or the Rockstar Video games Launcher, briefly disable their antivirus software program, or clear native Rockstar Video games Launcher profile particulars to handle the issue.

The sport studio additionally recommends putting in the newest Home windows replace, which coincides with the workaround offered by Microsoft that ought to assist avid gamers instantly repair the sport not opening on their Home windows 11 21H2 machine.

This requires updating to Home windows 11 22H2, the newest out there model, which isn’t impacted by this situation, provided that the KB5023774 replace can’t be put in to set off it.

“To mitigate this situation, you possibly can improve to Home windows 11, model 22H2,” Microsoft mentioned in at this time’s well being dashboard replace.

“In case you are excited by transferring to Home windows 11, model 22H2, open Home windows Replace settings and choose Examine for updates. In case your machine is prepared, you will notice the choice to Obtain and set up.”

Purple Lifeless Redemption 2 was launched on December 5, 2019, and it has greater than 350,000 ‘Very Optimistic’ critiques on Valve’s Steam online game digital distribution platform.