Unsure you’ll be able to put what’s taking place with Fitbit this morning higher than one Twitter use(Opens in a brand new tab)r has:

“Fitbit is down and I am unable to log that I am feeling confused about this.”

The app on each Apple and Android units crashes for a lot of customers upon opening, and the web site Downdetector is reporting that hundreds of customers have had points with the app since early this morning(Opens in a brand new tab). (Editor’s word: Downdetector is owned by Mashable’s mother or father firm, Ziff Davis).

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What is going on on with the Fitbit app?

On Twitter, a number of customers say the app is crashing both upon launching or after a short while of use. Downdetector has seen a number of consumer points since 6 a.m. Jap time.

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In accordance with The Verge(Opens in a brand new tab), that is removed from the primary time the Fitbit app has been having points just lately. In February, Fitbit, which is owned by Google, suffered a server outage that lasted into three days, then a second just a few days later.

Is Fitbit responding to the outage?

Although Fitbit’s fundamental Twitter account (Opens in a brand new tab)has but to acknowledge at the moment’s outage, the account @FitbitSupport (Opens in a brand new tab)has been reaching out to some customers who’re having points.

The help account is suggesting customers force-quit the app and restart their cellular units earlier than reaching out to their help workforce by way of DM with the e-mail tackle related to the Fitbit account and the mannequin of their cellular system.

In one other case, the help workforce urged merely making an attempt to make use of the app later(Opens in a brand new tab).