Microsoft on Tuesday stated it was investigating points with collaboration suite Groups and e-mail service Outlook as customers throughout the globe struggled to entry their emails. This marks the second such disruption in lower than two weeks for Microsoft on-line providers.

“Customers primarily positioned within the North American area trying to entry Outlook.com could also be unable to ship, obtain, or search e-mail,” Microsoft stated in a publish on its service standing web page. “Further performance such because the calendar consumed by different providers similar to Microsoft Groups would even be affected.”

The outage, which began affecting customers round 4:04 AM GMT on Tuesday, is now affecting customers in different areas past North America, the corporate stated. Whereas Microsoft didn’t specify the affected areas past North America, choose prospects from a number of areas together with India, UK, Israel, and Austria might be discovered complaining in regards to the outage on Twitter.

“Customers in extra areas past North America might expertise some residual influence as a result of affected parts of infrastructure in North America,” Microsoft wrote on its service standing web page.

Nonetheless, Microsoft additionally claimed that customers in different areas ought to see some gradual enchancment.

The corporate stated it has been investigating the outage and that it was performing focused restart operations on the “primarily affected infrastructure in North America with a purpose to restore the provision of the service.”

On its Microsoft 365 Standing deal with on Twitter, the corporate stated it has utilized focused mitigation to the infrastructure, and early validation indicated restoration. The corporate stated it was exploring parallel choices to supply reduction and can present a brand new replace to the state of affairs on its service standing web page quickly.

Final month, Microsoft needed to examine a worldwide outage affecting services and products similar to Microsoft Change On-line, SharePoint On-line and OneDrive for Enterprise together with Groups and Outlook.

The 2 outages have come quickly after the corporate launched a brand new $1.99-a-month M365 Fundamental subscription and introduced the forthcoming launch of its Microsoft Groups Premium providing.