Microsoft says apps utilizing DirectX are crashing on Home windows methods with outdated Intel drivers after putting in November 2022 cumulative updates.

On affected methods, customers will see apphelp.dll errors (Utility Compatibility Shopper Library) from apps that use DirectX due to outdated Intel GPU drivers.

“You may obtain an error with apphelp.dll on Home windows gadgets utilizing Intel graphics drivers with variations 26.20.100.7463 as much as 30.0.101.1190,” Redmond explains.

“This situation may occur intermittently and impacts apps which use DirectX or Direct3D to render half or all of their content material.”

The impacted Home windows platforms record contains server (Home windows Server 2022) and consumer (Home windows 11 22H2, Home windows 10 22H2, Home windows 11 21H2, Home windows 10 21H2, Home windows 10 20H2, and Home windows 10 Enterprise LTSC 2019) releases.

Microsoft is engaged on a repair for this newly acknowledged situation and can present an replace with an upcoming launch.

Short-term repair obtainable

Till an replace addressing this situation is launched, Microsoft says that affected clients can quickly work round it by updating their Intel GPU driver to a more moderen model.

“To mitigate this situation, you may set up an Intel graphics driver with a later model than 30.0.101.1190,” the corporate provides in a Home windows Well being dashboard replace.

“It’s endorsed to verify your Home windows gadget producer’s assist for the most recent model of the Intel graphics driver on your gadget.”

Should you can’t obtain an replace immediately out of your gadget’s maker, you may as well verify the Record of Drivers for Intel Graphics to put in the most recent graphics driver launched by Intel.

One 12 months in the past, Microsoft additionally addressed a difficulty within the DirectX kernel element triggering blue screens of demise (BSOD) on Home windows 11 methods.

Final month, Redmond additionally mounted a bug inflicting Distant Desktop app freezes on Home windows 11 gadgets after putting in the Home windows 11 2022 Replace and shared a short lived repair for a difficulty inflicting the Home windows Begin menu to grow to be unresponsive and a few apps to not launch.